Privacy Policy

GreatX-CRM (App) is a customer relationship management tool owned and operated by GreatX . This privacy policy explains how we collect, use, and protect the information of users of the GreatX-CRM app.

1.Information We Collect We are committed to maintaining the privacy of our users and only collect minimal data necessary for the functioning of the app:

• Personal Information: When you register or use the App, we may collect basic personal details, such as your name, email address, and phone number.
• Consignment Information: For tracking purposes, we collect details related to your shipments, such as consignment numbers and shipment status.

2.How We Use Your Information The information we collect is used for the following purposes:

• Tracking Shipments: The primary purpose of the App is to allow customers to track their consignments with the consignment number provided by GreatX.
• Customer Support To assist you with any inquiries or issues regarding your shipments.
• Service Improvement: To improve our services and user experience.

3.Data Sharing and Disclosure We do not share or disclose your personal information with third parties, except in the following circumstances:

• To comply with legal obligations or to protect our rights.
• When necessary to provide services through third-party logistics partners for tracking and delivery.

4.Data Security We take the security of your data seriously. The App implements appropriate security measures to protect against unauthorized access, alteration, or destruction of your personal data. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5.Retention of Data We retain user data for as long as necessary to provide our services or as required by law. Once no longer needed, the data is securely deleted.

6.Changes to the Privacy Policy We may update this privacy policy from time to time. Any changes will be communicated through the App or by email.

7.Contact Us If you have any questions regarding this privacy policy or the handling of your data, please contact us at:

Email: adm@greatx.in
Phone: [+91-8178344566]
Address: [H. O. & ADM. : 3914-3920, 1st Floor, Opp. Palace Cinema, Roshanara Road, Delhi-110007]